Privacy Policy

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Effective Date: August 1, 2025

At Rooted in Balance, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enroll in a program, or communicate with us.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

~Name

~Email address

~Phone number

~Mailing address (if applicable)

~Information submitted through contact forms

~Program registration details

~Payment information (processed securely through third-party payment providers)

~Any information you choose to share during coaching sessions or correspondence

We may also automatically collect limited technical information such as:

~IP address

~Browser type

~Device information

~Pages visited

~Time spent on the website

~Cookies and analytics data

How We Use Your Information

Your information may be used to:

~Respond to inquiries

~Provide coaching services and programs

~Process purchases

~Deliver downloadable resources

~Send newsletters or wellness updates (only if you have opted in)

~Improve our website and services

~Communicate important program information

We will never sell your personal information.

Email Communications

If you subscribe to our newsletter or download free resources, you may receive emails from Rooted in Balance.

You may unsubscribe at any time using the unsubscribe link included in every email.

Cookies

This website may use cookies and similar technologies to improve your browsing experience, remember preferences, and collect website analytics.

You may disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party providers to operate our business, including:

~Payment processors

~Website hosting services

~Email marketing platforms

~Scheduling software

~Website analytics

These providers only receive the information necessary to perform their services and are expected to protect your information.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy

Rooted in Balance is intended for adults.

We do not knowingly collect personal information from children under the age of 18.

Your Rights

You may request to:

~Access your personal information

~Correct inaccurate information

~Withdraw consent where applicable

~Request deletion of your personal information (subject to legal obligations)

To make a request, please contact us using the information below.

Canadian Privacy Compliance

Rooted in Balance is located in Alberta, Canada.

We collect, use, and protect personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA) where applicable.

Changes to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with the updated effective date.

Contact

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:

Rooted in Balance

Email: info@rootedinbalance.ca 

Website: rootedinbalance.ca